<iframe width="580" height="385" src="https://www.youtube.com/embed/rKGqGPBZWbE?hl=en" frameborder="0" allowfullscreen></iframe> <br>A presentation from Client Rights Day run by Client Safety, MBIE. <br><a href="https://www.youtube.com/watch?v=rKGqGPBZWbE">source</a>