Effectively, hold on tight as a result of it will be an extended experience.
The very first thing you strive is to seek out an possibility within the voicemail menu to vary the password.
Subsequent downside seems; You can’t enter the menu as a result of it has not been arrange logically, you want at passcode to open the menu, however you misplaced that one.mmmmmm..what subsequent.
Subsequent, you begin trying on the web site of your telephone supplier. First, you begin checking the assistance web page, and there you discover an instruction that you simply comply with. However that results in nothing, the directions are outdated.
the web site web page has by no means been up to date.
You strive GOOGLE with the key phrases: “good2go cellular I misplaced my voicemail password”.
You would possibly discover some hyperlinks and verify them out.
As a final resort, you make the telephone name to the helpdesk, after which the horror begins.
You encounter an individual that’s model new on the job. The brand new man is employed and isn’t instructed by colleagues. They simply gave him/her a guidelines to work with, a listing of questions, and paths to assist the client. The guidelines can be outdated. So that you get the flawed directions.
You attempt to be affected person, and also you comply with the instructions. After 5 flawed paths, the connection all of the sudden breaks up. You need to name the helpdesk again. Instantly, you get the professional and tells you info that’s secret and is simply identified by a small group of helpdesk staff. No person put that info within the assist pages on the web site.
The professional tells you to make a telephone name to some quantity 12133001059. You name the quantity and voila! You possibly can reset your passcode. It took me solely 45 minutes. Thanks, good2gomobile. In fact,
I instantly filed a query if they might make this info public.
Let’s hope they did.
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